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Review of related literature Essay CHAPTER II As mentioned earlier, it is indeed a certainty that the journals and books used by the author of this study is much related to the issue being discussed. The said journals are to be introduced herein. One of the basic factors of success in any organizational progress is the art of motivation. However, motivational procedures are not that easy to apply especially if the crowd to be dealt with is not that inclined or cooperative in the progress being implied in a specific organization. According to Martinez, in his book entitled â€Å"Management Theory and Practice†, motivation consists of three basic phases of development: †¢ Examination of the situation Before anything could be started, it is very important to first examine the real situation and how the situation is supposed to be dealt with. This may include an evaluation of the present circumstances and how it could be related to what future results are expected from the program or motivational procedure to be implemented. (Martinez, 121) †¢ Consideration of the Participants. Who are the participants to the program or the procedural approach? This question should be considered upon the formulation of the motivational processes that would be chosen by the administration to be implemented. (Martinez, 15) †¢ Application of Procedures After evaluating the situation and determining the people who would be involved in the programs, the application of the formulated procedures could already be commenced in a planned way. In this manner considerably fine results could be expected upon completion of the procedures. (Martinez, 16) Through the constant observation of the completion of the said phases, program procedures could be expected to become successful. The presence of the processes mentioned in here could determine the success of any applied motivational procedures by any business administration or even educational institutions at that. Meanwhile, Don Dinkmeyer in his book entitled â€Å"Leadership by Encouragement† stresses about the importance of encouragement in becoming a good leader. He says that: â€Å"the main aim of leaders is to help their colleagues progress for themselves and the organization they work as well† (Dinkmeyer, 41). Hence, this means that among the important factors that each person within an organization should consider is the fact that they need to be leaders in their own ways and encourage their co-workers to progress in a way by which the organization and they themselves could benefit much. Dinkmeyer further adds, â€Å"there are necessary factors to consider in being a fine leader of encouragement† (44). Here are some of the suggested factors of concern in Dinkmeyer’s book: †¢ As a leader, a considerable act of control is needed; however, concern for colleagues is also a character necessary for leaders to have. (18) †¢ Motivating people for further self progress and organizational benefit is one of the leader’s most important functions in a team. Hence, this skill should be enhanced and considered a major work for leaders. (19,20) †¢ Empathy for other colleagues concern in the motivational program should be applied. Yes, being able to understand how others feel about the progress procedures should be considered by the leaders. This way they are able to take the challenge of dealing with people’s reactions towards the program and be able to motivate them to take the progressive procedures as well. (25) Yes, by being able to become an ideal leader, a person could be able to encourage other people around him to be able become mote progressive in their own ways. One of the basic reasons why this study has been commenced is the fact that the motivational processes are highly concerned with language classrooms, specifically ESL classes. In this regard, Zoltan Dornyei talks about specific factors of concern especially on the part of the educators when they are dealing with their students. Here are some of the suggestions he mentions: †¢ Be leaders and become role models in class. As the educators show their enthusiasm in teaching, the students too are able to have encouragement to learn the language with enthusiasm as well. †¢ Make the Classroom Environment Lively This could include the ability of the educators to encourage their students to speak out their ideas and their thoughts regarding the issues being discussed which should be of interest to the students depending on their age and their races. This would allow the students understand the language they are trying to learn while enjoying sharing their thoughts at the same time. †¢ Be Open to Suggestions from Students The fact that the students also want to have exposure to the language at a certain level, the educators should consider hearing what they want form the class to be able to help them participate more during discussions. This way, they could become more progressive with their studies as the classes continue. With regards to the direct worker motivation processes, Abraham Maslow has something to say about the theories of motivation that could be utilized in encouraging the people to work hard not only for their own good but for the good of their organization as well. According to him, there are necessary physiological needs of the workers that must be provided by the organizations to be able to get the best out of their employees. Among the breakdown of his hierarchy of needs of employees are three major points of consideration: †¢ Needs of self-actualization As an intrinsic motivation, this factor of concern is directed to an employee’s ability understand that he is of some worth to the organization he is working for. †¢ Preconditions for the basic satisfaction. Also considered as an intrinsic motivation, this concept of encouraging the employees involves the satisfactory aspects of the employees within themselves due to the work they are doing. †¢ Desires to know and understand One of the important factors of self satisfaction is one’s ability to learn more as an additional knowledge to for themselves from their jobs. True, this factor of consideration in motivating the employees helps a lot in making them realize that they have certain benefit form the work they are engaged with. Thus they are motivated to work even better to be able to gain their benefit from their company. On the other hand, Frederick Herzberg talks about external motivation that has to be implied to be able to encourage employees to work at their best. Among the said extrinsic aspects of motivation are : †¢ Achievements †¢ Recognition †¢ Growth and Advancement †¢ Interest in the Job These four factors of consideration helps the employee realize that their abilities are appreciated by their organization and are used as a reason for other’s to follow their work ethics and attitudes. With the use of these suggestions, it could be expected that the classroom procedures would become more productive and more progressive for the capability of the students to use the English Language more effectively. Hence, the programs of learning would be more effective and practical for more and more students who are interested to take the ESL courses that the learning institutions offer. With the utilization of the literatures mentioned herein, the discussion of the issue being tackled in this paper shall be continued towards its completion. CHAPTER III Discussions An ample amount of motivation in the Toronto ESL program offerings have resulted in considerable successful final products. However, the question here is, how much motivation did it take before the educators were convinced to take on the challenges of teaching other races with the ESL programs that has been formulated for the different institutions to include in their learning programs? Certainly, motivating people to take on the challenges of change is not an easy task. According to Andrew Duffy’s report on Canadian learning institutions, Canada’s failing of a number of students who are studying in the said country has been due to the fact that the seriousness upon the program that the students are ought to learn has not been realized much by the students themselves. As a result, educators handling this type of situation also loose their enthusiasm upon the application of the program, which they ought to offer to their students. This situation then called for much motivational processes on the part of the administrators of the learning institutions. The Motivational Procedures Specifically focusing on the institutions in Toronto, Canada, it has been reported that the staffing of ESL teachers has been increased in a matter of time to be able to support the existing teaching force with the other educators that are needed to attend the needs of the students in Toronto. Notifying the educators on how to specifically help the students realize what they have to learn about their chosen courses have made so much difference for the reports which were once reported about Toronto. The Toronto Star reports that in a nationwide survey of some 9,000 high school dropouts in Canada, â€Å"three out of every 10 dropouts leave school because of boredom. † Good grades are no indicator that students will stay in school, as over 30 percent of those surveyed had high marks. Jim Livermore, vice president of the Ontario Secondary School Teachers’ Federation was not surprised. He stated: â€Å"Boredom is more of a factor today than it was 20 years ago because of television. To interest kids everything today has to be glitzy, high tech and showy. † Mr. Livermore feels that some of the brightest minds are not being challenged in school. He added that the â€Å"old way of teaching doesn’t work any more. Rather than lecture-style teaching, we have to get students more involved in learning. † Hence, it has been added in the motivational procedures the educators need to be educate themselves. This education includes teaching strategy enhancement as well as informing the teachers on the real need of the country of having English Speaking citizens. It has been stressed out that the production of students who are able to speak professional business English gives the country a greater chance of being globally competitive, as their employees become world class. Hence, the educators were able to realize the need for the said program. As a result, the educators were motivated to continuously assist their students to becoming highly competent when it comes to using the English language in a professional level. Results of Motivation After the motivational procedures have been implemented, fine results have been received by several Toronto learning institutions. Yes, the application of the learned strategies through the motivational programs, which were commenced, proved to be productive and successful for the students who were able to realize the need for them to progress on their own way. Certainly, it has been observed that much of the motivational tactics that the administrations used for these programs were indeed effective. The motivation that the teachers were able to gain during the training programs has directly affected the way the students view their need to learn their subjects. The fact that the teachers realized the need for the program in their place, the programs became much productive, able to give the students the ample training they need to be able to become competent enough in the usage of the English language. This then helps the Canadian employers to be more at ease as they hire students who were produced by the Toronto learning institutes. STUDENT COMPETENCY RESULTS The existence of fine educator skills, excellent learning environment, and constant encouragement form educators have been able to result to several considerable results on the part of the English speaking skills of the students. The competency of the educators has driven the students to learn more and apply the subjects they have learned to their own everyday lives. It has been more often than not the students were motivated to learn more everyday as they see the enthusiasm from their teachers to help them learn the language and apply the language in their daily activities. The confidence among individual students has also been developed through the educating programs. The process of learning for the students became more accommodating and progressive as it gave attention to their needs and gave importance to their development not only as English speakers but as individuals living in Canada as well. CHAPTER 4 Overall Situational Assessment. With the details of ESL development programs in Canada, specifically in Toronto, listed in this paper, it shows how much motivational procedures aimed towards the educators could contribute so much on the way the students progress in their studies. The effectiveness of the curriculum of English learning offered in institutions of education is highly based upon the enthusiasm of the educators to handle their classes while being able to meet the needs of each of their students. Indeed, teaching students with so much diversity among them is a great challenge to any educator in the learning industry. The consequences though of ample training and motivation with regards to the teaching strategies used by the educators is indeed fruitful and beneficial on the part of the students and the economic growth of the country basing from the competency of the employees produced by the institutions, regardless of the fact that they are native English speakers or not. In this manner, the certainties of the employers on the new graduates of learning institutions become stronger and the results of the job done by these students are much globally competitive as they re able to use the English language in professional applications. Chapter 5 Conclusion From the study that has been presented herein, it is obvious that the situation of organizations is constantly changeable. Most likely, the focus is to continuously make possibilities for changes. TO be effective in facing company challenges in facing grievances and demands of the employees within a certain organization, it is indeed advisable for the human resource management to take necessary steps in creating strategic structure of Human Resources Department Organization. This means that as the HR faces so much turmoil in managing people, the whole body of the HRD should be subdivided into several parts who would be in charged in facing only specific details on the organization’s internal affairs. In this way, the responsibilities would be distributed and the issues would be more focused upon by personnels who are more experienced on the matter at concern. As for example, a certain group within the HRD would be in charged in salary and payment grievances, another on benefits, then another on finances and so on and so forth. Having this structural design of organization would ease the troubles of the Human Resources Department in facing company issues, all at the same time. Surely, the decisions that would be made in this manner would be more thought about and in turn, would become more effective and practical as well. As years continue to progress, employees of organizations become more and more demanding. Because of this, the Human Resource Department is faced with more and more problems, which they are expected to fix. True, the challenges for the HRD continuously grows and as an answer to this, the HR. should also consider continuous development in terms of effective practices in facing issues. Indeed, the Human Resources Management has the most complex and complicated work in an organization. Yet, by the use of strategic approach in facing issues, the Human Resources Management would be able to survive the struggles and emerge victorious in bringing the organizations to prosperous status. BIBLIOGRAPHY Internet Journal Sources: The Community Social Planning Council of Toronto. (2005). Community Voices, Perspectives and Priorities. http://72. 14. 253. 104/search? q=cache:LHaAxJemZSoJ:www. inclusivecities. ca/publication/reports/Toronto-ICC-Report. pdf+ESL+in+Toronto+Canada+reportshl=tlgl=phct=clnkcd=6. (November 7, 2007). The 2003 Atkinson Fellowship In Public Policy. (2003). Class Struggles: Public Education and the New Canadian. http://www. atkinsonfoundation. ca/files/Duffyrev. pdf. 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